Notes
luggage – 荷物、旅行用のかばん;
fragile – 壊れやすい、取り扱い注意;
baggage – 手荷物、旅行に持っていく物;
procedure – 手順、進め方;
**************************
Kansai International Airport, serving Osaka and Kyoto, says it has never lost any luggage in 30 years. The staff follow simple steps without special training and handle over 3,000 items every day with care. Bags are ready for passengers within 15 minutes of arrival. Fragile items, like strollers and surfboards, are handed directly to travelers to avoid damage. In April, Kansai Airport won an award from SKYTRAX for being the best in the world at baggage delivery. The staff are very proud of this. Since there are not many connecting passengers, it is easier to keep their perfect record. Technology has also helped reduce lost bags around the world. The airport is preparing for the Osaka Expo 2025 and plans to handle up to 40 million passengers a year, while keeping every bag safe.
**************************